04.23.10 | posted by btrandolph

it's not rocket science, right?

social media marketing isn’t rocket science, or even sliced bread. what it is is a new way of interacting with prospects and customers. hell, even the idea of interacting is new. the army of social media “experts” thinks about this stuff all day. we understand how it ties into traditional marketing. sales. customer service. but not everybody does. it is not their fault!

if there is not immediate jubilation about the power of social media, it may not be just the client that doesn’t get [read more...]

12.21.09 | posted by btrandolph

better than real time? the intention web

remember when you learned about today’s news tonight or tomorrow? now news is showing up on the web and search results as soon as it happens. what’s next? meet the intention [read more...]

11.02.09 | posted by btrandolph

double take: sharing and social media

the other week I noticed some roiling of the placid waters of social media love. some random blogger was “lifting content” from assorted web x.0 luminaries. when does sharing stop being [read more...]

10.19.09 | posted by btrandolph

foursquare.com: how soon is now?

strange and wonderful things happened this past friday night. I indulged in a rare upscale treat. I qualified for a meaningless award. and I saw evidence that the future of marketing as I envision it is coming to [read more...]

09.24.09 | posted by btrandolph

can sales and marketing be facebook friends?

customers have far more ability to research vendors and their offerings than in the past. moreover, the information that prospects are receiving is not static – it’s a dynamic, constantly growing pool including data from far more sources, especially peer input. what should marketers do to [read more...]

09.19.09 | posted by btrandolph

great article from small business trends: 7 ways to own your google 10

Your Google 10 is the top ten results that appear when someone does a Google search for your name. How do you go about ensuring you own all ten spots? Surprisingly, it’s not that hard. Here are some of the sites and profiles you’ll want to grab and pay attention to. via [read more...]

09.12.09 | posted by btrandolph

facebook users: a bit older, and on the move

what do the changing demographics mean for facebook users? for the growing number of businesses and organizations seeking to use the service to communicate with those users? read [read more...]

08.19.09 | posted by btrandolph

and the walls came down: leveraging social media & affinity

the case for stirring some personality into your (or your organization’s) social media [read more...]

06.15.09 | posted by btrandolph

wouldn't you like to be my neighbor too?

mr. rogers said it long ago, and it’s still true. it’s a beautiful day in the neighborhood. [read more...]

06.02.09 | posted by btrandolph

the loyal opposition

we cluster and filter, follow and unfollow, shaping our online communities to our own world view. what happens to the perspective we need to think critically and create entities – relationships, organizations, economies – that rest on stable, balanced [read more...]